Nondiscrimination Notice

Our commitment

Noor Pediatric Therapy complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

We do not exclude people or treat them differently because of any of these characteristics. We are committed to providing a welcoming, inclusive, and respectful experience for every child and family who comes through our door.

Free aids and services for people with disabilities

Noor Pediatric Therapy provides free aids and services to people with disabilities to communicate effectively with us, including:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats on request)
• Physical accommodations at our clinic (wheelchair access, accessible parking, accessible restroom)

Free language assistance services

Noor Pediatric Therapy provides free language services to people whose primary language is not English, including:

• Qualified interpreters
• Information written in other languages

If you need any of these services, please contact us using the information below.

If you believe Noor has failed to provide these services or discriminated against you

You can file a grievance with our Civil Rights Coordinator:

• Sarah Ahmed, OTR/L — Owner / Civil Rights Coordinator
• Noor Pediatric Therapy
• 33 W Higgins Rd, Suite 4070
• South Barrington, IL 60010
• Phone: (630) 965-1232
• Email: info@noorpediatrictherapy.com

You can file a grievance in person, by mail, by phone, or by email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

Filing a federal civil rights complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

• U.S. Department of Health and Human Services
• 200 Independence Avenue, SW
• Room 509F, HHH Building
• Washington, D.C. 20201
• Phone: 1-800-368-1019 / TDD: 1-800-537-7697

Complaint forms are available at hhs.gov/ocr/office/file/.